Custom attributes / Emails

Every email you send you can use custom attributes related to user data you’ve collected. We use DotLiquid to customize our email messages.

Custom Attribute Information Fallback
{{contact.name}} The full name of a contact {{ contact.name | fallback: “” }}
{{contact.first_name}} The first name of a contact {{ contact.first_name | fallback: “” }}
{{contact.last_name}} The last name of a contact {{ contact.last_name | fallback: “” }}
{{contact.email}} The email of a contact No fallback
{{contact.phones}} The phone number of a contact {{ contact.phones | fallback: “” }}
{{contact.unsubscribe_url}} A specific unsubscribe link for a contact No fallback
{{agent.name}} The full name of an agent {{ agent.name | fallback: “” }}
{{agent.first_name}} The first name of an agent {{ agent.first_name | fallback: “” }}
{{agent.last_name}} The last name of an agent {{ agent.last_name | fallback: “” }}
{{agent.email}} The email of an agent {{ agent.email | fallback: “” }}
{{agent.gender}} The gender of an agent {{ agent.gender | fallback: “” }}
{{agent.signature}} The signature of an agent {{ agent.signature | fallback: “” }}
{{organization.name}} The organization name on the account {{ organization.name | fallback: “” }}
{{organization.address}} The organization address on the account {{ organization.address | fallback: “” }}

Next: Learn what are contacts for Route.