Olark / Integrations

Olark is a live chat that let’s you create a communication channel with your customers.

They define their service like this: *”Olark live chat: live help, live support and live sales”.
If you use their services you can integrate it with Route.

Here’s how:

  1. Access your Olark account and click on “Integrations”;

    olark-step-1

  2. On “Integrations” select Webhook;

    olark-step-2

  3. Get the URL generate inside your Olark integration screen on Route and paste it in the “Webhook Url”. The URL looks like this: https://webhook.routeapi.com/olark/track?apiKey=generated-olar-api-key==;
  4. Click on “Send a test” to see if the integration is working;
  5. Click on “Save” to finish;
  6. Back to Route click “Next” and you’ll have to configure the fields that Route map from your Olark chat.

Next: Integrate with Stripe